Contact PromoNexAi
Have questions about PromoNexAI? Need help with your account? We're here to help you succeed with AI-powered video creation.
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Contact PromoNexAi
We're here to help you succeed with AI-powered video creation. Reach out to us through any of the channels below.
PromoNexAi B.V.
Primary Contacts
General Inquiries
info@promonexai.com
Technical Support
support@promonexai.com
Privacy & GDPR
privacy@promonexai.com
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Additional Information
Frequently Asked Questions
Quick answers to common questions about PromoNexAI
How does PromoNexAI work?
PromoNexAI uses advanced AI to analyze product URLs and automatically generate engaging video scripts, captions, and hashtags for social media platforms like TikTok, Instagram Reels, and YouTube Shorts.
Which platforms are supported?
We support major e-commerce platforms including Amazon, AliExpress, eBay, Shopify, Walmart, and many more. Simply paste a product URL and we'll handle the rest.
How long does it take to generate a video?
Video generation typically takes 2-5 minutes depending on complexity. Our AI processes your product information and creates multiple script variations for you to choose from.
Can I customize the generated content?
Absolutely! All generated content is fully editable. You can modify scripts, adjust captions, change hashtags, and personalize everything to match your brand voice.