PromoNexAi Terms of Service

Effective Date: October 1, 2025

1. Introduction

These Terms of Service ("Terms") govern your access and use of PromoNexAi B.V.'s services. By creating an account or using our platform, you agree to these Terms.

2. Company Information

PromoNexAi B.V.

Herengracht 123, 1015 BS Amsterdam, The Netherlands

Chamber of Commerce (KvK): 87654321

VAT: NL123456789B01

Email: info@promonexai.com

3. Services

PromoNexAi provides an AI-powered marketing video generation platform, using Google Gemini, ElevenLabs, and Runway.

After a video has been fully generated, PromoNexAi also provides the option to directly upload or share the video to supported third-party platforms (including TikTok, Instagram, YouTube, and X) with a single click.

4. User Responsibilities

Users are solely responsible for:

  • Ensuring product URLs are lawful and belong to their own products.
  • Confirming they have read the scraping warning before scraping any URL.
  • Choosing correct scenarios, languages, voices, and settings.
  • Understanding that AI-generated content may differ from expectations.
  • Any consequences of deleting videos or data from their dashboard.
  • Compliance with the Terms of Service and community guidelines of any third-party platforms (TikTok, Instagram, YouTube, X) when using the upload feature.

PromoNexAi is not responsible for user errors, misuse of the scraping tool, or penalties imposed by third-party platforms.

5. Payment and Refund Policy

Customers are billed only for successfully generated videos. If a video fails due to a technical error, the customer will not be charged. Refunds are not provided for user mistakes or deletion of videos, except where required by law.

6. Intellectual Property

Users retain ownership of their input and generated content. PromoNexAi retains rights to its platform and technology.

7. Limitations of Liability

PromoNexAi provides the service 'as is'. Liability is limited to fees paid in the past 12 months. PromoNexAi is not liable for indirect damages, scraping misuse, or third-party platform actions.

8. Account and Age Restriction

You must be 16 years or older to use PromoNexAi.

9. Termination

Accounts may be suspended or terminated for violations of these Terms, scraping misuse, or unlawful activity.

10. Governing Law

These Terms are governed by the laws of the Netherlands and EU regulations.

Contact

For questions, contact:

šŸ“§ support@promonexai.com