1. Introduction

This Cookie Policy explains how PromoNexAi B.V. ("we", "our") uses cookies and similar technologies on our website and app.

2. What Are Cookies?

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.

3. How We Use Cookies

We use cookies to operate, secure, and improve our services, to remember your preferences, and to analyze usage.

4. Types of Cookies We Use

• Strictly Necessary: required for basic site functionality (authentication, security).
• Functional: remember preferences such as language and region.
• Analytics: measure traffic and usage to improve performance.
• Marketing: personalize ads and measure campaign effectiveness (only with consent).

5. Cookie Retention

Cookie lifetimes vary: session cookies expire when you close your browser; persistent cookies remain for a defined period (typically 1–24 months) unless deleted earlier by you.

6. Third‑Party Cookies

We may use third‑party services (e.g., analytics, payment, AI providers) that place cookies on your device. These parties have their own privacy and cookie policies.

7. Your Choices & Consent

When you first visit, we present a cookie banner where you can accept all cookies or manage preferences. You can also change your preferences at any time via the cookie settings link in the footer or your browser settings.

8. Do Not Track

Our services do not currently respond to Do Not Track signals.

9. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted with a new effective date.

10. Contact

For questions, contact us at:

📧 privacy@promonexai.com